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Overview
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Implementing IdM can be a complex challenge spanning a wide range of user communities, including internal users, customers, potential customers, and business partners. Many IdM projects and
programs fail (or are perceived as failing) due to the scope and complexity of the challenges being addressed. This session will provide you with the knowledge needed to set expectations, measure
progress, and keep your identity management program moving forward.
Tools and techniques for measuring where you are today Creating a roadmap and setting expectations for your identity management program Establishing metrics to objectively measure forward progress Establishing metrics to measure the maturity of your identity management program
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